Privacy Policy

Triverse Solutions Private Limited ("Triverse", "we", "us") builds software, automation and growth systems for businesses. This policy covers https://www.triversesolutions.co.in and the enquiries that reach us through it.

Questions about this policy, or a request to access or delete your data, go to hello@triversesolutions.co.in. We respond within one business day.

We only collect what a specific interaction needs. Nothing on this site requires an account, and we do not buy or enrich contact data from third parties.

• Enquiry details you submit through the contact form: name, email, and optionally company, phone, service interest, budget range, timeline and your message.
• Your email address, if you subscribe to our newsletter.
• Messages you type into the on-site assistant, together with the page context needed to answer them.
• Aggregate, cookieless usage and performance data: page paths, referrer, approximate region, device class and load timings.
• Your IP address, held briefly in memory to rate-limit form submissions and discarded shortly after.

• To reply to your enquiry, scope the work and stay in touch about it.
• To send the newsletter you asked for, and nothing else. Every send carries a one-click unsubscribe.
• To answer assistant questions about our services, pricing bands and process.
• To understand which pages are useful and where the site is slow.
• To defend the site against spam and automated abuse.

We do not sell personal data, and we do not use your enquiry to train any machine learning model.

This site sets no advertising or cross-site tracking cookies, so there is no consent banner to dismiss.

We do store two small values in your browser's local storage: your light or dark theme choice, and your interface preferences such as reduced motion and ambient audio. Both stay on your device, are never sent to us, and clear when you clear site data.

Analytics runs without cookies and does not follow you across other sites.

We share data only with the processors that make this site work, under contract and only for the purpose listed:

• Our hosting and analytics provider, which serves the site and reports aggregate traffic and performance.
• Our transactional email provider, which delivers your enquiry to our inbox and sends newsletter mail.
• Our AI provider, which processes assistant conversations to generate a reply.

We may also disclose data where the law requires it, or to establish or defend a legal claim. If we ever transfer the business, we will tell you before your data moves with it.

We are based in India and our processors operate globally, so your data may be processed outside your country. Where that happens, transfers rely on the provider's standard contractual clauses or an equivalent safeguard.

• Enquiries: up to 24 months from our last contact, so we can pick up a conversation where it left off.
• Client project records: for the term of the engagement and up to 7 years afterwards, where tax and contract law requires it.
• Newsletter subscriptions: until you unsubscribe.
• Assistant conversations: retained only as long as our AI provider's standard retention window.
• Analytics: aggregate only, with no record tied to an identifiable person.

You can ask us to show you the personal data we hold about you, correct it, delete it, restrict how we use it, or send it to you in a portable format. You can withdraw consent for marketing at any time.

Email hello@triversesolutions.co.in and we will action the request within 30 days. We may ask a question or two to confirm it is really you. If you are unhappy with our response, you can complain to your local data protection authority.

The site is served over HTTPS with a strict transport policy, content-type and framing protections, and a restrictive permissions policy. Form submissions are validated and rate-limited server side.

No system is perfect. If you believe you have found a vulnerability, please tell us at hello@triversesolutions.co.in before disclosing it publicly, and we will work with you on a fix.

This site is aimed at businesses and is not intended for anyone under 18. We do not knowingly collect data from children. If you believe a child has sent us personal data, contact us and we will delete it.

When we change how we handle data, we update this page and move the date at the top. Material changes are announced on the site, and to newsletter subscribers by email.

Triverse Solutions Private Limited

Office No. 4, Sai Complex, Kamshet, Maharashtra 410405, India

hello@triversesolutions.co.in · +91 84465 52477